Manual Writers provides honest advice on processes, standards and performance and delivers all the procedures, manuals and training you need - Leaving you free to concentrate on your business,
We do it all for you
We develop and write all the processes, manuals and training you need - Leaving you free to concentrate on your business.
Manual Writing Services
We write operations manuals that enhance your business and help improve performance.
We write operations manuals (& standard operating procedures and business manuals of every sort) that clearly set out how things are done in your organisation – from opening the doors, through making your product or offering your service, to customer service, administration, human resources and everything in between. By following them, your Team can work to a high uniform standard and enhance your business.
Our operations manuals go far beyond staid legal policy documents.
Most organisations already have the statutory policies they need (Employment Law; Data Protection/GDPR; Health & Safety; etc.) - and if you don’t, we can get those for you. But we also take everything you do to create a quality product or service, satisfy your customers, project your brand, operate profitably and run your business successfully (i.e. all your ‘how to do things well’) and get it onto the page in clear language and logical steps.
You could give our operations manuals (and training) to anyone and they’d know how to do what you do.
Our most comprehensive manuals mean you could sell, franchise or hand over your business to a new team and they’d be able to run it (and every single operation) successfully by following the text.
We do it all for you.
We collate existing documents, observe your operation, interview staff, consult on new and improved procedures and then author manuals using your corporate ‘voice’. We need very little of your Team’s time, leaving them free to concentrate on your business.
Using us is often cheaper, faster and less disruptive than trying to write operations manuals in-house.
What to look at next:
Learn about our operations manual-writing process, service levels and how long it takes>>
See a list of the operations manuals we’ve written>>
See a detailed list of contents your operations manuals should contain (PDF)>>
Benefit more from your manuals, learn from the mistakes others have made (article)>>
Operations Manuals
Because our manuals explain every task in your operation step by step and are written bespoke - we can use the ‘language’ of your brand to create manuals that are easy to follow and that your Team actually use. And we manage the whole process and write everything for you.
(This Page)
New Procedures for Brexit
To remain successful, your business must adapt for Brexit (even if you don’t trade in Europe). Let us develop the new procedures and manuals you need to stay ahead, leaving your team free to concentrate on your success post-Brexit.
See how we can help you plan and adapt for Brexit>>
Review of Existing Manuals
Existing manuals become less useful (even dangerous) without regular review – as they won’t detail changes to procedures and may contain/omit policies contrary to law. We review manuals, manage changes, write updates and help introduce new versions to your Team or franchisees.
Learn about or manual reviews and updating>>
Consultancy
We have served clients in all sectors in the UK and abroad at all stages of development and have the experience to advise you on performance and improvement, Standard Operating Procedures (SOPs), franchising, growth, organisational structures, change management and more.
Franchise Manuals
With over 20 years’ experience serving franchises in all sectors in the UK and abroad, our franchise manuals reinforce relationships with franchisees, protect your brand and provide clear step-by-step guides for franchisee (and head office) operations to a high standard.
Find out more about our franchise manuals>>
Training
Good training is imperative to support your manuals. We create engaging programmes that your Team will enjoy and your business (or franchise) will profit from – and can deliver them too.
Discover our training services>>
User (Customer) Manuals
Because we have many years’ experience developing operations manuals and writing up clear step by step procedures - we can also create detailed user manuals and instruction books for you that your customers will find easy to follow.
Find out about our user manuals>>
Online Guides & Templates
For a quality manual that’s ready on time, it’s usually better (and often more cost effective) to use professional manual-writers instead of trying to write manuals yourself. But if you are set on giving it a go - have a look at our expanding selection of online guides and templates.
FREE guide to writing manuals.
We send a free copy of our manual-writing guide to all enquiries (worth £5.99). Get in touch today.
Are manuals necessary?
Good manuals enhance performance - and can increase the value of your business for sale or merger and provide for easier expansion, franchising, security and more. See why you need a manual.
Trying to write your own manuals?
READ THIS FIRST!
We can save you time and money.
Got any questions?
Our FAQ answers questions about our services and gives some useful advice and guidance on manuals, franchising and training. Click here.